Returns & Refund Policy

Effective Date: 11th of Feb 2025

At Elite AI Gear, we take pride in providing high-quality AI-powered products. Due to the nature of our business, all sales are final, and we do not accept returns, refunds, or exchanges under any circumstances. Please review the details below before making a purchase.

1. No Returns & No Refunds

• We do not accept returns for any reason, including but not limited to a change of mind, incorrect orders, or dissatisfaction with the product.

• We do not offer refunds once an order has been placed and processed.

2. Order Issues & Defective Products

While we do not accept returns, we are committed to ensuring you receive a quality product. If you experience any of the following issues, please contact us within 48 hours of delivery:

• The item arrives damaged or defective.

• The product is significantly different from what was described.

To submit a claim, please email our support team at [insert contact email] with:

1. Your order number.

2. Clear photos or videos of the issue.

3. A detailed description of the problem.

We will review your claim and, at our discretion, provide a replacement or store credit if the issue is deemed valid.

3. Lost or Stolen Packages

• Elite AI Gear is not responsible for lost or stolen packages once they have been marked as delivered.

• If your package is lost in transit, please contact the shipping carrier to file a claim.

4. Cancellations

• Orders cannot be canceled once they have been processed and shipped.

• If you need to make changes to your order, contact us immediately after placing it. While we cannot guarantee modifications, we will do our best to assist you.

5. Contact Us

For any questions regarding our policy, please reach out to our support team at [insert contact email] before placing your order.

By making a purchase on Elite AI Gear, you acknowledge and agree to this Returns & Refund Policy.